International shipping is a flat rate of $20 for everything except my large artworks with premium timber - these paintings are $70 to ship overseas.
STATIONARY, UNFRAMED AND STANDARD FRAMING ARTWORK:
All unframed artwork, limited edition prints and standard framed artworks will be shipped from my location in Orange, NSW within 4 days of the order being placed. Some of the limited edition prints may need to be made. You will be notified by email once your artwork has been shipped with the carrier and tracking details. .
LARGER ARTWORK WITH PREMIUM FRAMING
As these artworks have been framed with premium timber and some with Tasmanian Oak , so are somewhat heavier and and fragile, I use a professional artwork transport company for delivery. This ensures the artwork is received safely. I will contact you to arrange a suitable time for delivery.
Alternatively if you are based in or near Orange a studio pick up in is available for these paintings
INTERNATIONAL ORDERS
I ship my work around the world. Standard international shipping rates have been applied. Please contact hello@sophiecorks.com with any questions on international shipping.
RETURN POLICY
I hope you are happy with your purchase.
Unfortunately I do not accept returns due to a change of mind. However, if your purchase is damaged during transit, you may receive a full refund, artwork credit, or an artwork exchange. Please see below for more information on my return policy.
RETURN PROCESS
To return an item, please email hello@sophiecorks.com when you receive the artwork stating the order number from the order confirmation. Please supply photos of the damaged artwork and packaging for my records to pass on to the shipping companies. I will then process your return or exchange. Please allow at least seven days from the receipt of your item to process your return or exchange. I will notify you by email when your return has been processed.
QUESTIONS
If you have any questions please contact hello@sophiecorks.com